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Reporting Abuse and Complaints

If you wish to raise a complaint about abuse you have received (for example phishing scams, spam eamils etc), please contact us at domains.jatech.co.uk with as much detail about the abuse as you can. We will investigate your complaint as as as is practicable.

If you wish to make a complaint about a service you have received, please submit an email to us at domains@jatech.co.uk including as much detail from the issue you have. We will acknowledge your complaint within 2 business days and aim to resolve any issues within 5 business days.

If you’re not happy with the initial outcome of your complaint, then you are able to escalate your issue to Nominet (the .uk registry) here http://www.nominet.uk/resources/complaints

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